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2 Types of Feedback Loops

Writer: Samantha HearneSamantha Hearne

Feedback isn’t just a nice-to-have—it’s the secret ingredient that can skyrocket your business success or leave you stuck in the same spot. The real question is: Are you using feedback loops the right way?


There are two powerful feedback loops that every business owner needs to understand—open and closed. Each of them plays a critical role in how you grow, evolve, and dominate your niche. Read on to learn about these loops, how to break them down, and how to leverage them for explosive growth.


Open Feedback Loops: Get the Information You Need to Evolve

Open feedback loops are all about seeking information from the world around you. You’re actively asking for feedback—whether it’s from your mentors, clients, team, or market research. It’s an ongoing process of gathering insights that help you understand what’s working and what’s not.


When you embrace open feedback, you’re inviting constructive criticism into your business. It’s a direct path to self-awareness and a deeper understanding of your strengths and weaknesses. Plus, when you engage with your clients and listen to their feedback, you show them that you care—and trust me, they notice.


How to Use Open Feedback Loops:

  • Be Receptive: Stop acting like you know it all. Stay open to feedback—even if it stings. Embrace the opportunity to learn and grow.

  • Take Action: Feedback is useless if you don’t act on it. Use it to refine your strategies and make real, impactful changes.


Closed Feedback Loops: The Secret to Fast Action and Fast Results

Okay, so you’ve asked for feedback—now what? That’s where closed feedback loops come in. These loops are about taking action. You don’t just gather feedback and sit on it. You use it to make decisions and implement changes quickly. The key is to move from gathering insights to executing them, and that’s where you separate the amateurs from the pros.


When you act on feedback, you build momentum. Stagnation is your enemy—but by closing the feedback loop, you show your clients and team that you don’t just hear them—you listen and act. This builds trust, improves customer experience, and drives faster growth.


How to Use Closed Feedback Loops:

  • Acknowledge and Respond: If someone took the time to give you feedback, acknowledge it. Respond quickly to show you’re listening.

  • Take Constructive Action: Identify the most pressing areas that need improvement and make swift, strategic changes.


The Magic Happens When You Balance Both

Open and closed feedback loops don’t work in isolation—they work together. You need to actively seek out feedback, but you also need to be quick to act on it. The businesses that thrive are the ones that embrace feedback as a constant, evolving process.


Let feedback fuel your growth. Let it shape your decisions. Let it transform your business.


Ready to put these principles into action and build a business that actually grows? Join me in my program, 250K: The Simple Way, and learn how to master these feedback loops, take actionable steps, and build a thriving business that consistently moves forward. This isn’t just theory—it’s a proven method to hit six figures and beyond, with ease.

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